FAQ's (and Responses)
What is your refund policy if I cannot make it to my registered race?
We of course understand that things unexpectedly come up from time to time, but we unfortunately cannot give any monetary refunds. We do offer 3 options:
RACE TO RACE TRANSFER: If you are more than 30 days out from your originally scheduled event, we will transfer your race registration to any of our other races within a 12 month period of the race you are missing. If you encounter this situation, please EMAIL us at firstname.lastname@example.org to receive a transfer code.
50% OFF YOUR NEXT RACE: If you are inside the 30 day window of your registered event, we no longer allow race to race transfers, but we will be able offer you a 50% off discount code to use at another race. Please email us at email@example.com to receive this code.
TRANSFER TO ANOTHER RUNNER: If you are unable to participate in the event yourself, and outside of the 30 days window, you are allowed to transfer your race to a different runner. If you encounter this situation, please fill out our RACE CHANGE FORM and email it back to firstname.lastname@example.org. Once received our staff will get you a new confirmation number for your selected race.
You can also make these race transfers through the Race Roster registration platform.
Is there a time limit to each of the races?
We know a number of our runners are novice or new trail runners, and that time/mile can and longer in most circumstances, so we offer a generous 4 hour time limit for half marathon distances for each race. In regards to events that offer longer distances (Snow Mtn), we have adjusted those time limits, and suggest you visit that webpage for this information.
What age group categories do you offer, and are prizes awarded?
Yes, prizes will be awarded to the top 3 males and females in each of the 7 age group categories for both the Half Marathon and 10k races. We offer the following age groups in each races:
19 years and under
20-29 years of age
30-39 years of age
40-49 years of age
50-59 years of age
60-69 Years of Age
70+ Years of Age
Please note, that this does NOT apply for the 5K distance.
Is there prize money awarded to the winners?
No. The Endurance Race Series does not offer prize money to any of our overall or age group winners, but will supply those runners with prizes supplied by our sponsors.
Are Prizes Awarded to the Top Overall Finishers?
Yes. We will offer prizes to the Overall 1st-3rd Male and Female finishers, in all distances, including 5K.
Are trail shoes required?
No. Trail shoes are not required but in most cases, recommended. Wearing trail shoes will make navigating some of the terrain easier and safer.
Can I use my iPod, phone or other music players?
Grey Area... Due to safety concerns, we prefer you, do NOT use music players or accessories during the races. If someone tries to pass you while listening to music it causes safety issues for both parties. If you are one of those runners that can't live without music while you run, then we ask to be courteous to other runners and listen to your music at a lower volume so you can hear your surroundings.
Online registration is closed. Can I register on day of race or at packet pickup?
Yes. The Endurance Race Series offers race day and packet pick-up registration at ALL events. Race day registration opens 2 hours prior to start of the race.
Can I upgrade or downgrade my registration?
Yes. You may upgrade or downgrade your race at any time leading up to the respective race. If upgrading, we will ask for the a $30 upgrade fee (10K to Half) or $15 (5K to 10K) at the time of upgrade, but do not offer any refund for downgrading a race distance.
I am slow runner. Is there a course closure/cutoff time or do you allow runners to start earlier than the scheduled race time?
The Endurance Race Series does have official time limits on the course, and will keep the course and finish area open until the last runner crosses the finish. If you feel like you are slower runner or need to walk, we do allow runners to begin 30 min or 60 min early based on the race course. If you are one of those runners/participants you will keep track of your own time and report it to the timing company upon finish of the race.
What kind of food and drink will be provided on course?
Each aid station will consist of water and sports drink, along with energy gels and chews (or something of the sort).
Are runners permitted to run with dogs?
No. We apologize but runners are not permitted to run with their dogs, even leashed, during any of the Endurance Race Series events. Reasons being amount of runners, type of terrain, and other added complications
Are runners allowed to participate with strollers?
Yes and No. We are only able to allow strollers at the following races (all course distances)... Westminster, Louisville, and Coast to Crest. These races offer a wider, less technical course, while all other races have more single track trails or are more technical in nature.
What Happens to my registration in a Natural Disaster? What is the ERS' Policy?
It's all about safety first. In a natural disaster circumstance, the ERS and the permitting municipality will make a decision based on park or trail impact and participant safety. Race dates and courses will be adjusted as seen fit. Runners will be transferred to the rescheduled date at no charge. If a runner cannot make the new race date, they will have be given the choice of transferring the registration to another race within the series. THERE ARE NO REFUNDS. The runner understands the risk of his or her own entry fee.